Terms of Service

Last updated: September 20, 2026

These terms are between you (the business using the service) and Aegis-SIGMA, which operates NomenSMS. By signing up, you agree to them.

What the service does

NomenSMS sends text messages on your behalf asking your customers to review your business on Google. You give us a customer's name and mobile number; we send the request from a number assigned to your account, hand the customer to Google to leave a rating, and show you what happened in your dashboard.

Your responsibilities

• Consent. You must have your customer's permission to text them. The messages come from your business, to your customers — that is your relationship and your consent to obtain.
• Accurate details. The business information you give us (name, phone, website, Google profile) must be accurate, because the requests are written from it and must not claim anything untrue.
• Opt-out. If a customer tells you to stop texting them, tell us — though a STOP reply to one of our messages is suppressed automatically across every number we send from.
• Acceptable use. No unlawful, deceptive, harassing, or prohibited content, and no messaging of lists you did not collect. Carriers prohibit content including (without limitation) illegal goods and services, and we will suspend an account that sends it.

Messaging program terms

Message frequency varies with how many customers you submit. Message and data rates may apply. Reply STOP to cancel messages and HELP for help; consent is not a condition of any purchase. Carriers are not liable for delayed or undelivered messages.

Billing

The service is billed in advance on our secure checkout page (Square or PayPal). There are two ways to pay, and they are different commitments.

Monthly plans — cancel any time

A monthly plan renews every month until you cancel. You can cancel at any time and the service runs to the end of the month you already paid for. There is no cancellation fee and no notice period.

Annual plans — a 12-month contract

An annual plan is a 12-month contract, not a monthly plan paid in advance. Please read this part before you choose it, because it is the one term here that cannot be undone on request:

• Term and payment. You commit to twelve months. The full year is charged once, up front, when your card is accepted. The annual price is lower than twelve monthly payments because you are committing to the term.
• It cannot be cancelled part-way through. You can still turn off the renewal before the term ends, but the service continues to the end of the twelve months and no part of the year is refunded for early cancellation.
• Renewal. Unless you turn off renewal before the term ends, the plan renews automatically for another twelve months at the same annual price, charged to the same card.
• Your price is held for the term. We will not raise the price on you during a term you have already paid for. A change applies from your next renewal, and we will tell you before it does.
• If you cancel messages or your number is released (for example, you reply STOP to our messages about your own account, or the number is deprovisioned), the annual term and its payment still stand. The contract is for the service, not for a specific number.
• Our side. If we end the agreement for a reason that is our fault or a fault in the service, we refund the unused part of the year. If we suspend or end it because of a breach of these terms — for example, using the service to send messages people did not ask for — no refund is due.

You will be asked to accept the 12-month term on the checkout page before any card is entered, and the term is shown next to the annual price on our pricing page.

Keeping your review history

If you cancel a monthly plan and later return, your campaign setup is kept for the rest of the twelve months after your last payment. After that we may remove it. You can ask us for a copy of anything you have stored with us at any time.

Call or text (239) 423-0328, or email support@aegis-sigma.com, with any billing question and we will sort it out.

What we do not promise

• We do not promise a specific number of reviews, a specific rating, or any ranking in Google search or Maps. Customers decide what they leave.
• We do not control carriers, Google, or your customers' devices. A message can be filtered or delayed by a carrier, and a customer can ignore it.
• You must comply with Google's own terms for your Business Profile, which govern what may be asked of reviewers.

Availability and changes

We work to keep the service running and will tell you about planned interruptions. We may change or improve the service, and we may update these terms — material changes will be shown on this page, with the date above updated.

Suspension and ending the agreement

We may suspend or close an account that breaks these terms, that sends without consent, or that puts our ability to send messages for other clients at risk. You may close your account at any time; we will stop messaging and delete data as described in the Privacy Policy.

Limits of liability

The service is provided as described in these terms, without other warranties. To the extent the law allows, our total liability arising from the service is limited to the amount you paid us in the three months before the claim, and we are not liable for indirect or consequential losses, including lost profits or lost customers.

Contact

Aegis-SIGMA — NomenSMS · call or text (239) 423-0328 · support@aegis-sigma.com